Sports / Slots
These terms set out the rules that apply when you open and use a do1111 account — covering everything from how your wallet transactions are handled to what happens if you need to close your account. Access to and use of the platform depends on your local law and eligible regions.
By creating an account on do1111, you confirm that you have read and accept these terms in full. They apply to every action you take on the platform — logging in, depositing via bKash or Rocket, placing wagers, withdrawing to your Upay wallet, or contacting support. We may update these terms when operational or regulatory conditions change. When that happens, we will post the updated version on this page, and continued use of the account after an update means you accept the revised terms. If any part of the terms is unclear, reach out through the support routes listed on this page before proceeding. These terms do not override applicable local law in Bangladesh or any other eligible region — where local law sets a stricter standard, that standard applies. Nothing in this document should be read as a guarantee of continued access or uninterrupted service; availability depends on your local law and the eligible regions we serve at any given time. We encourage you to revisit this page periodically so you stay current with the version in effect.
Deposits and withdrawals processed through bKash are subject to the transaction limits and verification steps shown in your account wallet section at the time of the transaction.
Rocket transfers follow the same wallet verification flow. Limits and processing conditions are shown inside the account during the transaction; do not rely on figures from third-party sources.
Upay is supported as a withdrawal route. Eligibility and limits are displayed in your wallet settings; these may change in line with provider or policy updates.
Understanding the scope of this policy helps you know exactly where your rights and obligations begin and end. Not every service connected to your do1111 session falls under this document, and it is important to distinguish between parts we control directly and those operated independently.
These terms fully cover how you create, maintain and close your do1111 account, including login credentials, session management across mobile and browser, and any account restrictions we may apply.
All deposits and withdrawals made through supported payment routes — bKash, Rocket, Upay — fall within this policy. The specific limits and steps are shown inside your account at the time of each transaction.
Game rules, odds displays, promotional notices and lobby content published directly on do1111 fall within scope. These terms govern how that content may be used and what reliance you can place on it.
Payment providers such as bKash, Rocket and Upay operate under their own separate terms. Game studios supply content under their own licensing arrangements. We are not responsible for those third-party terms or how those services function independently.
These terms are not one-directional. You have practical steps available to you at any point. To review your transaction history, open the account wallet section — each deposit and withdrawal, including bKash and Rocket entries, is listed there with its status. If any account detail is incorrect — name, contact number or linked wallet — you can update it from the account settings page; some fields may require identity verification before a change is saved. If you believe a transaction has been processed incorrectly, raise a query through the support routes on this page and include the transaction reference shown in your wallet history. You may also request a copy of any personal data we hold about your account by contacting support in writing. If you decide to close your account, submit a request through support; any pending balance must be withdrawn to a verified wallet before closure can be finalised. We will confirm receipt of any formal request and respond through the channel you used to contact us.
Your full transaction log — bKash deposits, Rocket transfers, Upay withdrawals — is accessible inside the account wallet tab at any time without contacting support.
Update your registered contact details or linked wallet information from account settings. Changes to sensitive fields require the verification step shown on that screen.
If a transaction or account action does not match what you expected, note the reference number from your wallet history and send it to support with a brief description of the issue.
Submit a closure request through support in writing. Withdraw any remaining balance to a verified wallet first; we confirm closure only after the balance is cleared.
If you have a question about how these terms apply to your account, or if you need to raise a formal request, use the published contact routes below. We do not make commitments about response times, but every query submitted through these routes is logged and addressed in the order it is received.
Open the chat widget from any page on do1111 while logged in. Describe your terms-related query and include your account reference so the support team can locate your record without delay.
Send a written query or formal request to the support email address shown in your account help section. Written requests for data or account closure should be sent by email for a clear record.
The help centre linked from the account menu contains published answers to common terms questions, including wallet conditions for bKash, Rocket and Upay and how account restrictions are applied.
We keep these terms current and apply them consistently across all account types. Here is how we handle the key areas that affect you directly.
We collect only the information needed to operate your account — contact details, wallet identifiers and transaction records. We do not share this data with third parties outside of what is needed to process your bKash, Rocket or Upay transactions.
We use cookies to keep your session active across mobile and browser. You can manage cookie preferences from your browser settings; disabling certain cookies may affect how the lobby and account wallet behave on your device.
Access to your account is protected by the credentials you set at registration. If you suspect unauthorised access, change your password immediately from the account settings page and contact support through live chat or email.
When these terms change, the updated version is posted on this page. If you want to understand what changed or request clarification before continuing to use the account, contact us through the support routes listed on this page.
These are the questions we see most often from account holders who want to understand their rights and how these terms apply to their situation.
Yes. Any transaction made through a supported wallet — bKash, Rocket or Upay — falls within the scope of these terms. The specific limits and steps for each route are shown inside your account wallet at the time of the transaction, and those displayed conditions apply.
We update this page when terms change. Continued use of your account after an update means you have accepted the revised version. If you are unsure whether terms have changed since your last visit, check the version date shown at the top of this page and contact support if you have questions.
Access to do1111 depends on your local law and the eligible regions we serve. If your location falls outside a supported region, we may restrict or suspend access in line with these terms. Contact support if you believe a restriction has been applied incorrectly to your account.
Open the wallet section of your account, note the transaction reference and the amount shown, then contact support via live chat or email with those details. Include the date of the transaction. We will review the record and respond through the channel you used to raise the query.
Yes. Send a written request to the support email address found in your account help section. Include your registered contact details so we can verify the request is from the account holder. We handle data requests in accordance with applicable obligations and respond through email.
Withdraw any remaining balance to a verified wallet — bKash, Rocket or Upay — before submitting a closure request. Once the balance is cleared, contact support in writing to initiate the closure. We confirm the account is closed after the process is complete.